Privacy Policy

Effective Date: December 2024 | Last Updated: December 2024

This Privacy Policy explains how Akhil Sabu trading as Wheee (NZBN: 9429052914478), operating as "Wheee", handles your personal information in accordance with the Privacy Act 2020 (NZ).

1. Information We Collect

You Provide: Name, email, phone, payment details, driver documents (licence, P endorsement, vehicle details).

Automatically: Location data, device info, usage data, log data.

Third Parties: Payment confirmations (Stripe), background checks (with consent).

2. How We Use Information

To provide and improve the Service, process bookings and payments, verify drivers, send notifications, respond to enquiries, ensure safety, prevent fraud, and comply with laws.

3. Information Sharing

With Users: Riders see driver details; drivers see pickup/destination and rider name.

Service Providers: Stripe (payments), Google Maps (navigation), cloud hosting, analytics.

Cookies & Analytics: We use Google Analytics (GA4) to understand how our site is used — pages viewed, approximate location, and device type. It sets cookies and shares this usage data with Google, handled under Google's privacy terms. This is for analytics only: we don't sell your data or use it for cross-site advertising. You can opt out via your browser's cookie settings or Google's opt-out add-on, and the site works fine without them.

Legal: When required by law or to protect rights and safety.

4. Data Retention

We retain data while your account is active and as required by law. Ride and transaction records kept for 7 years for tax purposes.

5. Security

We use encryption, secure storage, access controls, and regular security assessments. No system is 100% secure.

6. Your Rights

Under the Privacy Act 2020, you can access, correct, or request deletion of your information. Contact hello@wheee.co.nz or the Office of the Privacy Commissioner at privacy.org.nz.

7. Contact

Privacy: hello@wheee.co.nz
General: hello@wheee.co.nz
NZBN: 9429052914478